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var(--line-soft);background:#ffffffb3;border-radius:18px}.compactTimeline{gap:10px}.caseNextStepLead{font-size:1rem;font-weight:700;line-height:1.5}.templateListRow{justify-content:space-between;align-items:center;gap:12px;display:flex}.templateListCopy{flex-direction:column;gap:4px;min-width:0;display:flex}.templateListCopy strong{text-overflow:ellipsis;white-space:nowrap;max-width:100%;display:inline-flex;overflow:hidden}.templateButtonGrid{flex-wrap:wrap;gap:8px;display:flex}.templateQuickButton{border:1px solid var(--line-soft);background:var(--surface-muted);max-width:100%;min-height:36px;color:var(--text);white-space:nowrap;text-overflow:ellipsis;border-radius:999px;align-items:center;padding:0 12px;font-size:.84rem;font-weight:600;transition:transform .16s,border-color .16s,background-color 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20px;align-self:flex-end;margin-right:10px}.messageThreadCard-buyer:before,.messageThreadCard-seller:before{content:"";background:inherit;border-top:inherit;width:14px;height:16px;position:absolute;top:0}.messageThreadCard-buyer:before{border-left:inherit;clip-path:polygon(100% 0,0 0,100% 100%);border-top-left-radius:10px;left:-10px}.messageThreadCard-seller:before{border-right:inherit;clip-path:polygon(0 0,100% 0,0 100%);border-top-right-radius:10px;right:-10px}.messageThreadCard-system{border-color:var(--message-system-border);background:var(--message-system-bg);align-self:center;width:86%}.messageThreadCard-previous{opacity:.85;width:72%;padding:12px 14px;font-size:.94rem;box-shadow:0 10px 22px #16283214}.messageThreadMeta{color:var(--muted);flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:8px;display:flex}.messageThreadCard-seller .messageThreadMeta{text-align:right;flex-direction:row-reverse}.messageThreadCard-system .messageThreadMeta{text-align:center;justify-content:center}.messageThreadMetaBadge{border:1px solid var(--line-soft);background:var(--surface-elevated);min-height:24px;color:var(--muted);white-space:nowrap;border-radius:999px;align-items:center;gap:5px;padding:0 8px;font-size:.76rem;font-weight:800;display:inline-flex}.messageThreadMetaBadge-autoresponder{border-color:color-mix(in srgb, var(--accent) 24%, var(--line));background:color-mix(in srgb, var(--accent-soft) 72%, var(--surface-elevated));color:var(--accent-strong)}.messageThreadCard p{white-space:pre-wrap;margin:0;line-height:1.58}.messageBodyCollapsible{gap:8px;display:grid}.messageBodyPreview{color:var(--text)}.messageBodyDisclosure{border-top:1px solid color-mix(in srgb, var(--line-soft) 72%, transparent);padding-top:8px}.messageBodyDisclosure summary{border:1px solid var(--line-soft);background:color-mix(in srgb, var(--surface-elevated) 86%, transparent);min-height:30px;color:var(--muted);cursor:pointer;border-radius:999px;align-items:center;padding:0 10px;font-size:.82rem;font-weight:800;display:inline-flex}.messageBodyDisclosure p{margin-top:10px}.messageBodyCollapsible:has(.messageBodyDisclosure[open]) .messageBodyPreview{display:none}.messageThreadCard .attachmentGrid{margin-top:14px}.messageThreadCard-buyer .attachmentCard{background:color-mix(in srgb, var(--message-buyer-bg) 78%, white);border-color:color-mix(in srgb, var(--message-buyer-border) 76%, white)}.messageThreadCard-seller .attachmentCard{background:color-mix(in srgb, var(--message-seller-bg) 78%, white);border-color:color-mix(in srgb, var(--message-seller-border) 76%, white)}.attachmentGrid{grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:12px;margin-top:12px;display:grid}.attachmentGrid-compact{grid-template-columns:repeat(auto-fit,minmax(148px,1fr))}.attachmentCard{border:1px solid var(--line-soft);background:#ffffffd6;border-radius:16px;flex-direction:column;gap:10px;padding:12px;display:flex}.attachmentPreviewLink{background:#f1f5f9cc;border:1px solid #94a3b838;border-radius:12px;display:block;overflow:hidden}.attachmentPreviewImage{aspect-ratio:4/3;object-fit:cover;width:100%;display:block}.attachmentFileIcon{letter-spacing:.08em;min-height:108px;color:var(--muted);text-transform:uppercase;background:#f1f5f9d9;border:1px dashed #94a3b84d;border-radius:12px;place-items:center;font-size:.9rem;font-weight:700;display:grid}.attachmentMeta{flex-direction:column;gap:4px;display:flex}.attachmentMeta strong{word-break:break-word;font-size:.92rem;line-height:1.4}.attachmentMeta span{color:var(--muted);word-break:break-word;font-size:.8rem}.attachmentActions{flex-wrap:wrap;gap:12px;font-size:.84rem;display:flex}.attachmentActions a{color:var(--accent-strong);text-decoration:none}.attachmentActions a:hover{text-decoration:underline}.technicalDetails{padding:0;overflow:hidden}.technicalSummary{cursor:pointer;flex-direction:column;gap:6px;padding:18px 22px;list-style:none;display:flex}.technicalSummary::-webkit-details-marker{display:none}.technicalGrid{padding:0 22px 22px}.shell-settings{padding-top:26px}.settingsIntroPanel{margin-top:6px}.settingsIntroHeader{align-items:center}.settingsTitle{letter-spacing:-.05em;font-size:clamp(2rem,3vw,2.75rem);line-height:1.05}.settingsLead{max-width:720px;color:var(--muted);margin-top:8px;line-height:1.6}.settingsTopGrid{grid-template-columns:minmax(0,1.25fr) minmax(320px,.85fr)}.settingsManagementGrid{grid-template-columns:repeat(2,minmax(0,1fr))}.settingsWidePanel{grid-column:1/-1}.settingsSectionGroup{gap:14px;margin-top:18px;display:grid}.settingsSectionIntro{gap:6px;padding:0 2px;display:grid}.settingsSectionIntro h2{letter-spacing:-.03em;font-size:clamp(1.4rem,2vw,1.9rem)}.settingsStack{gap:14px;display:grid}.settingsDisclosure{padding:0;overflow:hidden}.settingsDisclosureSummary{cursor:pointer;justify-content:space-between;align-items:start;gap:16px;padding:18px 20px;list-style:none;display:flex}.settingsDisclosureSummary::-webkit-details-marker{display:none}.settingsDisclosureSummary:after{content:"+";color:var(--muted);align-self:center;font-size:1.25rem;font-weight:500;line-height:1}.settingsDisclosure[open] .settingsDisclosureSummary:after{content:"−"}.settingsDisclosureSummary h2{letter-spacing:-.02em;font-size:1.12rem}.settingsDisclosureMeta{text-align:right;gap:2px;min-width:160px;display:grid}.settingsDisclosureMeta strong{font-size:.95rem}.settingsDisclosureMeta span{color:var(--muted);font-size:.8rem}.settingsDisclosureBody{border-top:1px solid var(--line-soft);gap:16px;padding:0 20px 20px;display:grid}.settingsDisclosureLead{max-width:70ch;padding-top:14px}.settingsDisclosureHeader{margin-bottom:0}.settingsAccountCard{flex-direction:column;gap:8px;display:flex}.settingsExportPanel{gap:14px;display:grid}.issueRow,.timelineCard{border:1px solid var(--line);background:var(--surface-strong);border-radius:20px}.issueRow{box-shadow:var(--issue-shadow);grid-template-columns:minmax(0,1fr) auto;gap:10px;padding:12px 14px;transition:transform .16s,border-color .16s,box-shadow .16s,background-color .16s;display:grid}.issueRow:hover{box-shadow:var(--issue-shadow-hover);background:var(--surface-elevated);border-color:#0f766e40;transform:translateY(-1px)}.issueRow-escalation-warm{box-shadow:inset 4px 0 0 #f59e0b73, var(--issue-shadow);border-color:#f59e0b42}.issueRow-escalation-hot{box-shadow:inset 4px 0 0 #f9731699, var(--issue-shadow);border-color:#f9731652}.issueRow-escalation-critical{border-color:#ef444457;box-shadow:inset 4px 0 #ef4444b3,0 18px 36px #ef444414}.issueHeading,.timelineMeta{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:10px;display:flex}.issueHeadingBadges,.queueListItemBadges{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.issueMain{flex-direction:column;gap:6px;display:flex}.issueMainLink{color:inherit;text-decoration:none}.messagePreview{border:1px solid var(--line-soft);background:var(--surface-muted);border-radius:16px;flex-direction:column;gap:4px;padding:10px 12px;display:flex}.messagePreviewMeta{color:var(--muted);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;font-size:.84rem;display:flex}.messagePreview p{color:var(--text);-webkit-line-clamp:2;-webkit-box-orient:vertical;margin:0;line-height:1.55;display:-webkit-box;overflow:hidden}.tagList,.issueIdentityRow{flex-wrap:wrap;gap:8px;display:flex}.identityChip{border:1px solid var(--line-soft);background:var(--surface-muted);min-height:28px;color:var(--muted);border-radius:999px;align-items:center;padding:0 10px;font-size:.8rem;font-weight:600;display:inline-flex}.identityChip-buyer{color:#315f9a;background:#3b82f614;border-color:#3b82f62e}.issueMeta,.issueSide{color:var(--muted);gap:6px;font-size:.86rem;display:flex}.issueMeta{flex-wrap:wrap;gap:8px 14px}.issueMeta span{white-space:nowrap}.issueSide{text-align:right;flex-direction:column;min-width:140px}.issueSideMeta{flex-direction:column;align-items:flex-end;gap:6px;display:flex}.issueSide-actions{justify-content:space-between;min-width:180px}.issueQuickActions{flex-direction:column;align-items:stretch;gap:8px;display:flex}.issueActionButton{justify-content:center;width:100%}.issueActionButton-done{color:#166534;background:#22c55e1f;border-color:#1665342e}.issueActionButton-archive{color:#9a3412;background:#f59e0b1f;border-color:#b453092e}.issueActionButton-tag{color:#0f5f75;background:#0ea5e91a;border-color:#0e74902e}.issueActionButton-done:hover,.issueActionButton-archive:hover,.issueActionButton-tag:hover{filter:saturate(1.05)}.issueTagQuickForm{grid-template-columns:minmax(0,1fr) auto;gap:8px;display:grid}.issueTagQuickForm select{border:1px solid var(--line-strong);background:var(--input-bg);min-width:0;color:var(--text);border-radius:12px;padding:8px 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10px;font-size:.78rem;font-weight:700;display:inline-flex}.metricPill-neutral{color:#475569;background:#94a3b824}.metricPill-fresh{color:#166534;background:#22c55e29}.metricPill-warm{color:#92400e;background:#f59e0b2e}.metricPill-hot{color:#9a3412;background:#f973162e}.metricPill-critical{color:#991b1b;background:#ef44442e}.metricPill-escalation-warm{color:#92400e;background:#f59e0b38}.metricPill-escalation-hot{color:#9a3412;background:#f9731638}.metricPill-escalation-critical{color:#7f1d1d;background:#ef44443d}.metricPill-author{color:#1d4ed8;background:#3b82f61f}.metricPill-author-buyer{color:#991b1b;background:#ef444429}.metricPill-author-seller{color:#1d4ed8;background:#3b82f61f}.metricPill-author-allegro{color:#7e22ce;background:#a855f726}.metricPill-return{color:#92400e;background:#d9770629}.metricPill-new-activity{color:#0f766e;background:#14b8a62e}.metricPill-new-activity-buyer{color:#be123c;background:#f43f5e29}.metricPill-new-activity-allegro{color:#7e22ce;background:#a855f726}.priorityBadge-low{color:#475569;background:#94a3b824}.priorityBadge-medium{color:#075985;background:#0ea5e924}.priorityBadge-high{color:#92400e;background:#f59e0b2e}.priorityBadge-critical{color:#991b1b;background:#ef44442e}.metricPill-new-activity-escalation{color:#b91c1c;background:#ef444424}.pill-new{color:#1d4ed8;background:#3b82f61f}.pill-in_progress{color:#92400e;background:#f59e0b29}.pill-todo_today{color:#9a3412;background:#f9731629}.pill-waiting{color:#7e22ce;background:#a855f726}.pill-waiting_for_buyer{color:#075985;background:#0ea5e924}.pill-waiting_for_return{color:#92400e;background:#d9770629}.pill-decision_needed{color:#991b1b;background:#ef444429}.pill-done{color:#166534;background:#22c55e26}.filterBar{border:1px 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